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Refund Policy
Return & Refund Policy
Last updated: [Insert Date]
Thank you for shopping with Berven Digital, LLC. We want you to be completely satisfied with your purchase. This Return & Refund Policy explains how we handle returns, exchanges, and refunds.
1. Returns
You may return eligible items within 30 days of delivery.
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Certain products (such as digital products, downloadable software, or personalized items) may be non-returnable.
2. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item).
3. Exchanges
If you received a defective or damaged product, please contact us immediately. We will replace the item at no additional cost or issue a refund if a replacement is not available.
4. Return Shipping
Customers are responsible for paying return shipping costs unless the return is due to an error on our part.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Non-Returnable Items
The following items are not eligible for return or refund:
