Description
Build a community that buys. We manage your day-to-day social presence so your brand stays active, helpful, and memorable. Expect consistent content, responsive moderation, and clear insights every month.
What’s included
• Content calendar and copy (platform-ready captions, hooks, and hashtags)
• Posting and scheduling Monday–Friday, timed to audience activity
• Comment/DM moderation with approved response guidelines
• Light UGC sourcing and creator coordination
• Monthly performance report with insights and next steps
Recommended platforms
Instagram, Facebook, TikTok, LinkedIn (choose 2–3 on Starter; more on higher tiers)
Deliverables & SLAs
• Kickoff and audit in week 1
• Weekly 30-min check-in
• 24–48h response to comments/DMs on business days
Who it’s for
Brands that need consistency, faster replies, and content that actually supports sales.
Plan options
Starter (early-stage) • Growth (scaling) • Scale (multi-channel/advanced)
Optional add-ons
• Content/creative pack (extra posts, reels, or carousels)
• Community campaign (giveaway, launch, or ambassador push)
• Social guidelines and tone-of-voice playbook
Onboarding
Short intake form → access to accounts → kickoff call → content calendar in 5–7 business days.
Refund Policy
Return & Refund Policy
Last updated: [Insert Date]
Thank you for shopping with Berven Digital, LLC. We want you to be completely satisfied with your purchase. This Return & Refund Policy explains how we handle returns, exchanges, and refunds.
1. Returns
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You may return eligible items within 30 days of delivery.
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To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
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Certain products (such as digital products, downloadable software, or personalized items) may be non-returnable.
2. Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
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Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item).
3. Exchanges
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If you received a defective or damaged product, please contact us immediately. We will replace the item at no additional cost or issue a refund if a replacement is not available.
4. Return Shipping
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Customers are responsible for paying return shipping costs unless the return is due to an error on our part.
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We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Non-Returnable Items
The following items are not eligible for return or refund:
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Digital downloads or software licenses
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Gift cards
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Personalized or custom-made products
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Clearance or final sale items
6. How to Start a Return
To initiate a return, please contact us at:
📧 admin@bervendigital.com
📞 989-912-3649
Please include your order number and reason for return.
7. Contact Us
If you have any questions about this Return & Refund Policy, feel free to reach out:
Berven Digital, LLC
📍 34534 Maffitt Lake Road, Cumming, IA, 50061, USA
📧 admin@bervendigital.com
📞 989-912-3649